Office Policies

After Hours Care

Appointments

Phone Call Visits

School and Camp Forms

Completing forms is very, very time consuming for staff and physicians. When dropping off forms, always, always put the child’s name and date of birth on each page of the form. As we handle literally thousands of pages of forms, occasionally pages get separated. Please indicate on the form any allergies or dietary alerts for the school or camp to be aware of. Also, please indicate all current medications the child is taking. Allow 2 weeks for us to complete the form. If you wish the form to be mailed back to you, please provide us with a self-addressed stamped envelope with the form. 

Billing

Teens

Please Respect Their Confidentiality

Adolescent appointments are made for children ages 13 and above.

Often times, teenagers need to discuss some matters confidentially with their healthcare provider. Therefore, the adolescent appointment allows the physician to spend private time with the patient to go over his/her specific questions and concerns.

While we will of course notify parents if their child is a danger to himself or others, we will otherwise respect our older patients’ needs to keep some matters just between themselves and their doctor.

For the college bound patient:

Each college has its own forms and requires a separate college physical. Some schools have specific requests for laboratory tests. Immunizations may be required. Bring the forms to the office at the time of the exam. Forms can be downloaded from the college website.

Please set up the appointment as soon as possible in the Spring.

Affiliated Hospital

Pediatric & Adolescent Medicine, LLP is affiliated with NYU Langone  (www.nyulangone.org).

The Emergency Room entrance for Tisch Hospital is located on First Avenue at 33rd Street. All of the pediatricians of Pediatric & Adolescent Medicine, LLP hold academic appointments and teaching positions at New York University School of Medicine.

Other Important Information

• Most prescriptions will be sent electronically directly to your pharmacy, so please provide us with your preferred pharmacy. This can be updated online through the Patient Portal or with the receptionist upon Check-in.
• Orthopedic Immediate Care Unit (ICARE)
  301 East 17th Street (between First and Second Avenues)
  212-598-7600
  8 am to 11 pm – Seven days a week
  This is an emergency room affiliated with NYU exclusively dedicated to walk-in orthopedic injuries. If you suspect a fracture after hours, ICARE is faster, easier and less scary than a conventional emergency room.
• NYC Poison Control Center
  212-POISONS (764-7667) or 1-800-222-1222The poison control center is staffed 24 hours a day, 365 days a year by registered pharmacists and nurses certified in poison information. Access to the Language Line provides translation services in more than 150 languages, and services are available for the hearing impaired utilizing telecommunications devices for the deaf at (TDD) 212-689-9014. The New York City Poison Control Center also produces educational materials including brochures, telephone stickers, and videos which are available free of charge.
• Hudson Valley Poison Education Center
  1-800-222-1222
  
• Early Intervention Program
  Early Intervention is a comprehensive interagency program that supports infants and children with developmental delays in their efforts to realize their full potential. It reduces the likelihood of delays among at-risk children, assists and empowers families to meet their child’s and their own needs, and entitles children, regardless of race, ethnicity or income, to services through the program.
  To contact your Early Intervention office: call 1-800-522-5006; in New York City-311.
• General Explanation for Parents
• Early Intervention Program Referral Form
• Early Intervention Program: Westchester County Health Department 914-813-5094
• There are many local agencies which contract with the city or state to deliver Early Intervention services.
• You can also call these agencies directly.All ROUTINE visits are by appointment only.  Because of COVID 19, we have suspended all walkin hours. Please call the office to make an appointment for a sick visit or televist– click here for more information. 
  

  If your child is ill, please call our office as early in the day as possible, so that we may arrange to see him/her as soon as is needed. All sick patients are seen the same day. 

  On week-ends and holidays, please call by 10 am to schedule a visit. Click here for televist information. 

  Please be sure to bring all pertinent information, immunization records, along with current insurance cards and any school or camp forms. Also please keep us informed of any changes in your address, phone number and other important information either at the time of your visit or via the Patient Portal. 

  We know that your time is valuable, but emergencies do occur. We ask for your understanding while waiting in the office. All visits are given the necessary time. 

  Routine appointments can be made via our Patient Portal or by calling the office. If you must cancel an appointment, please call as soon as possible so that another child may be scheduled. 

  While we encourage sibling visits, please note that every sibling will need to have an appointment in order to be seen by the doctor. 

  If you are unable to keep your appointment, please call at least 24 hours in advance to cancel. There is a $40 fee for missed appointments. 

  Please alert the receptionist or log onto the Patient Portal to update any changes in address, telephone numbers and insurance when checking in for your appointment. 

  Insurance co-payments are due at the time of the visit.